24/7 maintenance helpline
One number, day or night, answered by the team who look after your property.
Annual maintenance contract
Reliable property care, all year round
One 12-month plan covering scheduled AC servicing and fast response on AC, plumbing and electrical faults — one team who know your property.
Get a Complimentary QuoteRas Al Khaimah, UAE
Air conditioning
Serviced three times a year and covered when it fails.
Plumbing
Leaks, pressure problems and supply issues, inspected annually.
Electrics
Interior circuits, sockets and fittings kept safe and working.
Your cover
What the contract includes
3 scheduled AC services
Every four months, keeping cooling efficient and catching faults early.
24 call-outs a year
Up to 12 emergency and 12 non-emergency visits, from major AC failure to a weak socket.
Clear communication, always
What we've done, what we've found and what happens next — every visit, scheduled when it suits you.
Labour for replacement parts
Fitting is covered on the work included in your contract. No hourly surprises.
Selected parts and materials
Common consumables and parts included, anything else quoted before we proceed.
Response
Faster support when it matters
Emergencies: 90 minutes
We aim to be on site within 90 minutes of access approval for major AC failure, serious water leaks, loss of water supply or widespread power loss.
Non-emergencies: 4 hours
Reduced cooling, minor leaks, low water pressure or a faulty socket, attended within four working hours, subject to access and availability.
Preventative AC care
Three routine services a year keep performance up and flag developing faults before they become breakdowns.
Response targets depend on property access and technician availability. Exterior electrical fittings, gardens and irrigation systems are not covered.
Getting started
How it works
- Step 1
Pre-contract visit
We count your AC units, check cooling performance and note any plumbing or electrical concerns.
- Step 2
Your proposal
We confirm coverage and payment terms. The contract runs 12 months from activation.
- Step 3
First service and inspection
Within about two weeks, a technician completes the first full AC service and inspects plumbing and electrics.
- Step 4
Pre-existing issues
Anything already faulty is quoted separately and repaired before that equipment comes under full cover.
- Step 5
Your plan begins
We schedule the remaining services and you have call-out support for the rest of the year.
FAQs
Frequently asked questions
What is an annual maintenance contract?+
A 12-month plan covering your property's AC, plumbing and electrics: scheduled servicing, an annual inspection and call-out support.
What counts as an emergency?+
Major AC failure, a serious water leak, loss of water or power. Emergencies get a 90-minute response; other visits within four working hours.
How will I know what's happening?+
Clear, concise communication at every step: what we've done, what we've found and what to expect next. We book visits at times that suit you.
Are parts covered?+
Labour is included on covered work. Parts and materials are quoted upfront, and extra visits beyond your 24 call-outs are a discounted AED 250 per hour.
What's not covered?+
Exterior electrical fittings, gardens and irrigation — we're happy to quote for these separately.
Get Started
Let’s get it sorted
Tell us about your property and we’ll put together the right plan.